Customer assets leave with salespeople
Preferences, conversation history, and key relationships live across personal devices and memories, making handovers incomplete.
TellynAI Sales CopilotTurn every sales conversation
into an enterprise customer intelligence asset.
For high-value, long-cycle industries such as automotive, jewelry, interiors, and healthcare, Tellyn combines AI recording hardware and industry SaaS to turn field and private-channel conversations into owned, actionable, compounding business assets.
Customer conversations→Structured profiles→Business insight→Company asset
AI analysis complete3 buying signals2 follow-up items
High-value businesses do not need more spreadsheets. They need complete customer context.
When the conversation ends, valuable needs, objections, and commitments
should not remain locked in a salesperson’s head and phone.
Top-performer expertise cannot scale
Winning methods remain in a few people’s judgment. New hires lack real examples, and managers struggle to coach precisely.
Leaders cannot hear the customer directly
Needs, competitor comparisons, and real objections are diluted through retelling before they reach product, marketing, and operating decisions.
HOW TELLYN WORKSSales teams serve customers as usual.
Sales teams serve customers as usual.
Tellyn handles the rest.
Two data pipelines feed one analysis engine: recording devices capture offline conversations, business systems such as WeCom connect online communication, and AI structures, analyzes, and distributes the result.
Effortless capture
Recording devices capture face-to-face conversations while WeCom can cover private-channel conversations, with customer consent and clear data boundaries.
Turn conversations into customer profiles
AI extracts needs, budget, decision-makers, objections, competitor mentions, and tasks, then writes them to Lark Base or an existing CRM.
Move insight into action
Role-based dashboards and operating reports organize sales strategy, needs, product and market feedback, and competitor activity into each team’s next step.
In-person recording＋WeCom→Customer profiles→Role dashboards & operating reports
ONE ASSET, THREE TEAMSOne customer intelligence asset
One customer intelligence asset
serves three teams.
Tellyn does more than reduce admin time. It carries the customer voice from the sales floor into product and marketing decisions—the key difference from recording and meeting-note tools.
Sales teams
Move every conversation closer to conversionCompare won and lost conversations, retain effective questions and objection handling, and generate summaries, follow-ups, and team tasks.
Product teams
Ground product decisions in the customer voiceContinuously cluster needs, complaints, and competitor feedback while retaining context for feature, pricing, and priority decisions.
Marketing teams
Align campaign language with sales languageFind recurring questions, content themes, and effective wording in real customer language so campaigns match the sales floor.
BUILT FOR HIGH-VALUE SALESOne customer intelligence engine
One customer intelligence engine
adapts to high-value sales settings.
We prioritize high-ticket industries where conversion depends on deep conversations and customer assets are vulnerable to staff turnover. The core stays consistent while vocabulary, profile fields, and analysis templates adapt by industry.
Healthcare & medical devices
A professional conversation should not live only in a salesperson’s memory.Doctors, departments, and procurement teams care about different things. Product information is specialized, decisions take time, and reviews often rely on handwritten sales notes.
- Capture product questions and clinical concerns
- Separate usage concerns, purchasing terms, and key stakeholders
- Create accurate meeting summaries and internal action items
Automotive sales
The real sales work begins after the test drive.Budget, model preferences, trade-ins, family opinions, and competitor comparisons are scattered through a long conversation, leaving follow-up reduced to “still considering.”
- Extract model preferences, budget, and purchase timing
- Identify pricing, configuration, and competitor objections
- Give sales a clear recommendation for the next touchpoint
Real estate sales
Every viewing should make the next recommendation more accurate.Clients weigh commute, schools, layout, floor, and payment options repeatedly. Information across multiple viewings is hard for teams to carry forward.
- Capture stated needs and unspoken concerns
- Organize decision-makers, timelines, and financing plans
- Help agents prepare better-matched listings and conversations
Jewelry & luxuryHome renovation & custom interiorsInsurance & wealth managementEducation & immigration servicesB2B equipment salesPremium professional services
WHY NOWCustomer conversations can now become
Customer conversations can now become
at sustainable cost structured data.
Large models have lowered the cost of understanding long conversations, AI recording and subscription behavior are maturing, and businesses increasingly need to improve every customer interaction they already have.
Conversation intelligence becomes usable
Beyond transcripts, roles, intent, objections, and actions can now be extracted reliably from complex sales context.
Capture channels are maturing
Hardware and private-channel systems cover offline and online communication without extra sales data entry.
Businesses focus on existing demand
As acquisition gets harder, businesses must improve conversion from existing leads and protect long-built customer relationships.
BUSINESS MODELHardware opens the field. SaaS sustains value.
Hardware opens the field. SaaS sustains value.
FDE keeps the product evolving.
The business model grows around one customer intelligence asset: start with one team, then expand across stores, roles, and connected systems.
Hardware entry point
Bring face-to-face conversations reliably into the system with minimal frontline effort. Hardware is the capture point, not the only source of value.
SaaS subscription
Customer profiles, dashboards, team knowledge, and operating reports deliver recurring value and form the standard product’s long-term revenue base.
FDE Co-creation
Research workflows, integrate systems, and customize agents for lighthouse customers, turning delivery experience into reusable industry templates.
POSITIONINGNot a smarter recorder,
Not a smarter recorder,
but enterprise customer intelligence infrastructure.
General tools record. Tellyn makes conversations company-owned, analyzable, actionable, and cumulative. Industry templates and success methods come from delivery and improve the standard product.
CapabilityPersonal toolsGeneral meeting AITellyn
Capture settingPersonal notesGeneral meetingsIn-person sales + private channels
Core outputTranscript & summaryMeeting notesStructured profiles & actions
Designed forIndividualsAttendeesSales, product, marketing & leaders
Industry depthGenericGenericIndustry templates built through delivery
COMPOUNDING ADVANTAGEEvery real delivery
Every real delivery
strengthens the next replication advantage.
FDE keeps Tellyn close to real industry workflows, then turns that knowledge into templates, product capabilities, and data—a reinforcing service-to-software loop.
Deep delivery
Enter real sales workflows and find high-value problems
Template building
Build vocabulary, analysis frameworks, and success methods
Product replication
Put experience into SaaS and lower the next delivery cost
Data advantage
More real feedback improves industry understanding
PAID VALIDATIONCustomers are already paying for
Customers are already paying for
sales conversation intelligence.
For a premium custom-jewelry business in Shanghai, we built a sales knowledge base and conversation analysis from real WeCom conversion records, giving frontline teams more consistent reply guidance. The paid delivery validates demand for turning conversations into team capability.
High-value custom salesReal WeCom conversationsPaid delivery completed
ONE SHARED VIEWManagers see the patterns,
Managers see the patterns,
frontline teams get practical help.
Each conversation supports follow-up. Conversations across stores and teams help managers identify recurring customer questions, product feedback, and process bottlenecks.
Less admin time, clearer customer context, and a clearer next step.
See shared team issues and coach from evidence instead of guessing from outcomes.
Continuously bring the voice of the customer into product, marketing, and operating decisions.
This page shows public capabilities and delivery directions. Results depend on industry, data readiness, and team adoption, and are validated during the pilot.